I must say thanks to Orkney Islands Council for their speedy response to my e-mail, pointing out the difficulties I had when booking a pitch at Point of Ness campsite while I was there last week. The web booking form is difficult to navigate, especially on a phone and I ended up paying for the same two nights at two different camp-sites.

I don’t know yet if they are going to rectify the problems or even refund my money but at least they have sent an aknowledgment of my e-mail. I have never known a council elsewhere to respond so swiftly, so maybe there’s hope I’ll receive some redress.

UPDATE: Orkney Isles Council have refunded me for the two nights I didn’t use. Well done to them.